Shipping Policy

United States customers please be aware that due to the uncertainty of customs/tarriff fees being charged on parcels entering your country from Australia, we have suspended shipping to the US at this point.  We will continue to monitor the situation and hope this is only temporary.  We apologise for the inconvenience and appreciate your patience.

Unfortunately due to the regulations required, we are currently not shipping to the EU

We endeavour to ship all orders within 4 business days, although you may find it posted much earlier than this. The exception to this is any preordered item.  If you order a preordered item with other items, your entire order will be held until it can be sent as one parcel.

Parcels are generally not posted on weekends or Mondays but if it's possible, then it will be done.  We pack all supplies in plastic sleeves within outer packaging (eco friendly where possible) in order that you may receive them in excellent condition.

A tracking number will be emailed to the email address on the order once a postal label has been processed.  Please check your junk mail if you haven't received one. Add info@astitchintime.net.au as a safe sender to avoid this.

We ship all orders within Australia using Australia Post Parcel Post.  If you require additional insurance on your order please contact via email and this can be organised for you.

All International parcels will be sent via Australia Post with tracking.  If you require additional insurance on your order please contact via email and this can be organised for you.

Most parcels should be delivered within Australia between 5 and 10 business days, however once your parcel has been lodged with Australia Post, it's in their hands.  We will be more than happy to follow up with your tracking number if you are concerned your parcel has been lost.  Please email to discuss.

International Orders may take up to 14-21 working days to be delivered.